01
Most callers do not leave a voicemail. They ring the next name on Google.
Built for service businesses
Every missed call is work that went to the next business on Google.
Your AI receptionist answers when you cannot, captures the important details, and sends them straight to your phone.
Meet Alex — your AI receptionist.
Live demo line for business owners. Not an emergency line.
Want to hear how it feels for your callers?
Request a short demo. We will confirm the right route for your country before any call is placed.
11:52MONAFORGE
New lead
Sam · City centre
Water leak. No hot water. Needs help today.
Call details savedOPEN →
Example lead notification
The problem
The phone does not wait for you to finish the job.
02
The calls you miss come while you are driving, on a job, or at home at the end of the day.
03
Most of the time, you never know what that missed call was worth.
How it works
Your number. Your customers. No new routine.
The AI only steps in when you cannot.
- 01
Customer calls
Your existing number. It only forwards when you do not pick up.
- 02
AI answers
Name, number, location and what is actually wrong.
- 03
You get a message
The whole job lands on your phone in seconds.
Built around real call flow
Trades are the core. Other service businesses start with the same question.
If a missed call can become lost work, the first job is to make sure somebody answers and the details arrive cleanly.
Plumbing & heating
Leaks, no heating and urgent call-outs do not wait for a voicemail.
HVAC & electrical
Capture the address, fault and urgency while the team is on another job.
Other service trades
Locksmiths, roofers and similar teams — we check the call flow before setup.
Not a generic call-centre package. The script is built around the work you actually take on.
Country availability
Voice + SMS is country-specific. Lead automation is wider.
We only promise a local Voice + SMS setup where the number inventory has been checked. Chat, email and social lead capture can be planned separately for other countries.
42
42 countries currently confirmed for both Voice and SMS
Last live inventory check: Jul 28, 2026
Show confirmed countries
ArgentinaAustraliaAustriaBelgiumBeninBrazilBulgariaCanadaChileColombiaCroatiaCzechiaDenmarkEcuadorEl SalvadorEstoniaFinlandFranceGermanyHong Kong SAR ChinaHungaryIrelandIsraelItalyJapanLithuaniaMalaysiaMexicoNetherlandsNew ZealandPanamaPeruPhilippinesPuerto RicoRomaniaSouth AfricaSwedenSwitzerlandThailandTunisiaUnited KingdomUnited States
Show countries not currently confirmed
IndiaIndonesiaKenyaNorwayPolandPortugalRussiaSingaporeSlovakiaSloveniaSpainUkraineVietnam
Some countries require address or business verification before a number can be issued. We confirm that before launch.
Instagram, Facebook, WhatsApp, website chat and email automations are assessed by account and platform — not by phone-number inventory alone.
What you get
A job message, not another thing to manage.
- ✓Answers day or night
- ✓Keep your existing number
- ✓Call recordings and transcripts
- ✓SMS and email after every call
- ✓Trained on your services, areas and hours
- ✓Nothing to install
What you are paying for
A caller gets an answer. You get the job details.
The difference is not a clever voice. It is whether the useful information reaches you while you are busy.
MONAFORGEHire someoneAnswering serviceVoicemail
When customers call
MONAFORGE24/7 after the route is live
Hire someoneOnly during covered hours
Answering serviceUsually scripted message-taking
VoicemailOnly if the caller waits
What reaches you
MONAFORGEName, number, location and job
Hire someoneNotes when someone is free
Answering serviceA message, often billed by time
VoicemailA voicemail to return
What you manage
MONAFORGEServices, areas and hours once
Hire someoneRecruitment, cover and payroll
Answering serviceScripts and handover
VoicemailEvery callback yourself
Monthly cost
MONAFORGEFrom £99
Hire someoneSalary + cover
Answering serviceVaries by minutes and volume
VoicemailBuilt in — but no answer
Pricing
Start with the phone covered. Add follow-up only when it earns its place.
Monthly, no setup fee and no contract. Country-specific phone costs or verification are confirmed before anything goes live.
Answer
The phone is covered while you are on the tools.
£99/ month
- —Calls answered 24/7
- —Job details by SMS + email
- —Missed-call text-back
- —Website chat
- —Monthly report
Answer + Chase
The phone plus the channels where leads go quiet.
£179/ month
- —Everything in Answer
- —Instagram DM, Facebook and WhatsApp
- —Follow-up for quiet leads
- —Channel-by-channel report
Full Desk
Keep existing customers coming back as well.
£299/ month
- —Everything in Answer + Chase
- —Service and renewal reminders
- —Google review requests
- —Monthly 20-minute setup call
No setup fee. No contract. Cancel any time.
What the owner sees
A short conversation. A usable job message.
This is an example of the handover, not a customer case study or a fake testimonial.
Example transcript
Example only — the live script is trained on each business.Caller
Hi, the boiler is leaking and we have no hot water.
Alex
I can take the details for the engineer. What is your postcode?
Caller
M20 4AB. It started this morning.
Alex
Thanks. I have sent the job details through now.
Example SMS lead
Dave · M20
Boiler leak, no hot water. Started this morning. Needs a call back.
NEW LEAD · 11:52
FAQ
Straight answers.
No jargon. No invented guarantees.
Alex is trained on your services, areas and hours, and asks one clear question at a time. Use the live demo line before deciding.
Founder-led setup
You speak to the person who builds and maintains the call flow.
MONAFORGE is run by Vlad Monastyrskyi. No handoff from sales to an anonymous setup team.
Changes to services, hours or scripts stay straightforward.
Want to hear how it feels for your callers?
Request a short demo. We will confirm the right route for your country before any call is placed.